SeaCrest believes in the value of learning from experts with experience across multiple programs and industries. We also believe that programs, no matter their size, can make a positive impact with the right information. SeaCrest’s Teachable Toolkits are designed to provide information, resources, and templates to help programs in specific credentialing topics. The purpose of the toolkit is not to copy and paste but rather learn and customize. Toolkits are particularly helpful for organizations new to certification, those without on-staff expertise, or budget restrictions.
Quality Management Systems
A quality management system (QMS) helps ensure program activities are delivered as intended and adhere to best practice. The proactive system promotes consistency in the implementation of the program policies and procedures. The result of consistency is a commitment to fairness and standardization for candidates.
Third-party accreditors for professional certification programs require a proactive mechanism, or system, to address quality assurance and improvement.
The QMS is a holistic, dynamic system that requires careful planning and ongoing attention. The system should meet accreditation requirements, if applicable, and also be realistic for the organization to implement.
The Quality Management Toolkit
SeaCrest designed a toolkit for organizations struggling to develop and implement a comprehensive quality management system. It provides a working framework along with helpful guidance and considerations for establishing a program that achieves the desired results.
Quality management systems are more than the sum of their parts. Understanding how the pieces fit together to provide quality assurance and improvement is key.
The Quality Management toolkit includes the basic framework for developing a quality management system customized to work for your certification program and organization.
The toolkit is organized in 4 sections:
- Introduction – An overview of basic quality management components and processes.
- Develop – Guidelines and tools to create a customized quality management system built to suit the needs of your organization.
- Launch – Templates, checklists, and worksheets to guide implementation of the quality management system.
- Maintain – Tips and tools for continuous evaluation and system improvement.
Work through the toolkit in an easy-to-use, online toolkit platform with resources and tools available for download.
Purchase the Quality Management Systems Toolkit for Certification programs for $895. Include up to 5 hours of consulting time with your toolkit purchase for $1,570.