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About UsDelivering Quality, Revealing ExcellenceSeaCrest Company is a group of experts that provide association management services, conduct organizational audits for associations to maximize resources, increase efficiency, and improve performance. SeaCrest’s focus is assisting certifying organizations to achieve third party accreditation. Our team uses their unmatched expertise and insight into accreditation for certifying agencies to benefit their clients. Accreditation from an objective, third party has become increasingly important as certifying and governmental agencies seek to protect the public and ensure their programs meet quality standards of practice. SeaCrest also offers expertise in organizational structure, policies and procedures, recognition, government relations, research, roles and responsibilities, marketing and communication strategies, membership/stakeholder relations, and customer service. Services include developing strategies to achieve the recommendations outlined in the audit report and an option to work directly with a SeaCrest expert to implement them. Our consultants use the SeaCrest core values of quality, professionalism, and efficiency to deliver tangible results. MissionSeaCrest provides expert guidance and customized solutions to organizations seeking to achieve accreditation for their certification program(s), make changes to organizational structure that maximize resources and increase efficiency, and implement innovative management techniques to improve performance. VisionSeaCrest will be the leader in providing solutions for organizations seeking to improve their programs, maximize resources, increase efficiency, and enhance performance with a focus on certification. ExperienceSeaCrest's principal partners, Janice Moore and Cynthia Allen, have more than 10 years of experience in the professional certification and accreditation industries. Janice Moore brings eight years of association management and 15 years of project management expertise to SeaCrest’s clients. She most recently served as the Associate Director for the National Organization for Competency Assurance and as primary staff liaison to NOCA’s accrediting body, the National Commission for Certifying Agencies (NCCA). She is an expert in the accreditation of certification programs and has been instrumental in the development and implementation of strategic plans, membership programs, annual conferences, and other association programs. Prior to joining the association industry, Janice was an administrative coordinator with the Eliada Homes & Services for Children & Families in North Carolina where she recruited and screened potential employees; provided therapeutic crisis intervention training; assisted in program development; developed and implemented organizational systems; designed and produced brochures and flyers to advertise program and training events; and more. She earned her Bachelor’s degree in Psychology with a concentration in accounting. Janice’s focus at SeaCrest is working with certifying agencies to achieve accreditation for their credentialing programs, partnering with SeaCrest’s psychometric consultants to provide expert advice, managing projects, conducting organizational audits to improve programs, and managing client relations. Cynthia Allen has worked in the association management industry for nearly six years. She began her career at SmithBucklin Corporation and focused on developing and implementing marketing and communications plans for associations ranging in sizes, scope, and mission including the National Organization for Competency Assurance, Lamaze International, and the American Society of Nephrology. Since then, she has expanded her professional portfolio to include strategic plan development, public relations, operational and budget management, conference planning, educational program development, and more. Most recently, she served as the Communications Manager for the National Organization for Competency Assurance (NOCA). In that role she increased member communications, served as liaison to volunteer leaders, and worked to improve staff efficiency and expand member resources. As a Communications Consultant, she has worked with associations to re-write Web site copy, draft and implement communication plans, develop marketing collateral, and pitch and write articles on technical industry issues. She has a Bachelor’s degree in Communication Studies. Cynthia’s focus at SeaCrest is to provide experienced project management, serve as a marketing consultant for programs and activities, manage client relations, conduct organizational and program audits to improve efficiency, provide innovative solutions, and ensure client expectations are met. Clients & TestimonialsClients
Testimonials "SeaCrest’s principals, Cynthia Allen and Janice Moore, have worked in senior positions with the National Organization of Competency Assurance (NOCA) and their accrediting arm the National Commission on Certifying Agencies (NCCA). Cynthia and Janice are experts in the NCCA accreditation process and how to develop programs that are consistent with those standards. That expertise combined with their experience in association management brings a unique perspective to the certification program development process. In addition to being experts in the field, they are professional, responsive and perform high quality work." -Shannon Carter, Chief Executive Officer, Competency & Credentialing Institute "I chose to work with SeaCrest because of the many years experience shared by the Executive Team. The team is talented and is comprised of very knowledgeable experts in their respective fields. The work was well done, efficient and thorough. It took only 4 days to get a response – this was an unbelievably short period (this was much appreciated). In addition, Janice Moore took additional time to review her comments with the PTCB team and provided ongoing support. I have already recommended SeaCrest to other organizations." - Kathleen Kline, Manager, Executive Affairs, Pharmacy Technician Certification Board "Seacrest was one of several consulting firms we contacted, and the response from Seacrest was the most comprehensive and reasonable (cost-wise). Janice Moore was very professional, very responsive and very knowledgeable. I don't believe we could have submitted our application in a timely manner without Janice's support and assistance. I would certainly recommend them!" -Mike Wood, Executive Director, CADDTP Core Values
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3611 Mt. Holly-Huntersville Road | Suite 204-378 Charlotte, NC 28216 |
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